Returns are easy at Bench.
We want you to be happy with your purchases. If you have a problem and wish to return any products, just return it using the instructions below and we will be happy to credit or refund it.
You can use our self-service return portal to process your returns or exchanges. From there, we will validate your request by entering your order number (starting with the letter B or #CX) and the email you purchased the order with.. A pre-paid return shipping label will be provided to you at no cost via email upon Return Merchandise Authorization (RMA) request.
Please contact us at firstname.lastname@example.org for assistance. We're more than happy to help.