We aim to give prompt responses within one business day. However, we are currently experiencing an unprecedented volume in our support queue. We ask that you please allow up to 72 hours for an initial response to your email.
To better assist you, please provide us with your:
•Full name as shown on your billing address
•Email address used at checkout
•Screenshots or attachments
Our business hours are 9 am - 5 pm EST, Monday through Friday.
Our team is reachable at firstname.lastname@example.org.